For MACPI, consulting with the customer has always been an indispensable prerogative to improve and grow. It’s a question of being real partners, not mere suppliers: we are by your side to create your own high-quality customized machinery, involving you in the process and giving you the opportunity to test it by yourself before it is ready for shipment.
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We collaborate in the development of successful custom projects. For each machine there are many variations and our customers can choose how to accessorize their machine according to their needs. In the ironing division you can choose from over 3,000 shapes already made or create a new shape to suits your needs.
The company has a team of young people and experts who follow the installation and provide the needed training. In the event of breakdowns or malfunctions we promptly provide original spare parts, directly in each country where the branches are located, even for machines with more than 25 years' operating life.
MACPI is at the customer’s disposal to give help and advice in the choice of the best ironing forms available: the creation of new models from scratch has always been an added value for those wanting to create exclusive collections.
Such skills are also translated into the stitch-free technology, by designing dedicated projects, special forms for the bonding of garment sand advising for fast, high-quality assembling methods.
Our team of engineers is at your disposal for a personalized study of the steam, vacuum and compressed air systems, so as to guarantee the perfect functioning of MACPI machines.
We offer advising to our customers as a free service: the systems created so far are striking examples of factories that are unique in the world.
We organize training courses for customers and technical staff and guided tours of our production facilities. The training offered to fitters is fundamental, because it allows establishing strong synergies between the company and the customer.